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Exclaimer

Exclaimer



Badges

SOC 2
SOC 2 Type II
ISO
ISO 27001:2022
GDPR
GDPR
HIPAA
HIPAA
PCI
PCI
ISO
ISO 27018
ISO
ISO 27018:2014
CCPA
CCPA
CSA
CSA
Cyber Essentials
Cyber Essentials

Quick Summary

One or more annual third-party audit(s)

Has a formal mobile device management (MDM) program

Annual third-party penetration testing

Has a disaster recovery plan

Subprocessors list available

Has cyber insurance

Will enter into a DPA

Has a bug bounty or vulnerability disclosure program Link ↗

Deletes customer data on request

Uses a centralized IAM solution (SSO) to manage employee access

Has a status page Link ↗

Has a privacy policy


Announcements

SOC 2 Type 2 Renewal

We're thrilled to announce the successful renewal of our SOC 2 (Service Organization Control 2) certification, solidifying our commitment to maintaining the highest data security standards. This accomplishment serves to demonstrate Exclaimer as the most secure provider in the market.

The latest report and certificate are now available within the Trust Portal.

NCSC Cyber Essentials Renewal

We are happy to share that Exclaimer has successfully renewed its NCSC Cyber Essentials certification. Certification demonstrates our continued dedication to maintaining a high level of cybersecurity.

Cyber Essentials provides a framework that guides us in improving our internal processes to protect against common security threats.

The benefits of this certification include enhanced security, increased customer trust, and validation of our processes for customers, partners, and suppliers.

ISO27001 Certification Renewal

We are excited to share that Exclaimer has successfully renewed its ISO27001 certification with zero major or minor non-conformities. This achievement demonstrates our continued commitment to maintaining the highest privacy and security standards.

The latest report and certificate are now available within the Trust Portal.

ISO/IEC 27018:2019

We are pleased to announce that we have been successfully re-audited against the ISO27018 code of practice, reaffirming our commitment to securing personal data in the cloud.

The 2023 report and certificate are now available within the Trust Portal.

Cloud Security Alliance CAIQ Update - v4.0.2

Exclaimer is a member of the CSA (Cloud Security Alliance), and originally completed the CAIQ in 2020. Since then we have continually updated it in line with changes to our business operations, helping hundreds of prospective customers understand our security posture more clearly.

This quarter Exclaimer updated our CAIQ to v4.0.2. This update adds additional information that detail which organisation (either Cloud Provider, Cloud Customer, or third party) a control is owned by.

Exclaimer is now SOC 2 compliant

We are delighted to announce that we have received our SOC 2 Type II attestation report. The audit covers a period from 1/09/2022 to 01/12/2022, and includes the trust services criteria for Security, Availability, and Confidentiality.

Exclaimer’s SOC 2 compliance augments our commitment to the best privacy and security practices. Exclaimer is the only email signature solution provider to achieve both ISO and SOC compliance.


What we offer

Exclaimer Email Signatures

Create and centrally manage professional email signatures for all users and devices on Microsoft 365 Exclaimer Email Signatures is a centralized email signature management solution used by over 50,000 companies worldwide. It lets you easily design and manage professional email signatures that automatically added to all emails.

Typical data access: Azure Active Directory/Google Directory

Certifications: Cyber Essentials, GDPR, HIPAA, ISO 27001, ISO 27018, CCPA, SOC 2 Type II

Customer Thermometer

Stay on top of customer satisfaction with 1-click CSAT surveys in your email signatures and more with Customer Thermometer

Typical data access: No special data access required

Certifications: Cyber Essentials, CSA, GDPR, ISO 27001, ISO 27018, CCPA, HIPAA, SOC 2 Type II


Subprocessors
7

Subprocessor
Location of Processing
Usage Details
C

Cloudflare

United States, United Kingdom, United Arab Emirates, Germany, Canada, Australia, Ireland
Content delivery network, DDoS mitigation, and WAF services. Edge locations in each region locally.
G

Global Payments

United Kingdom
Credit Card Processing Services (only utilised if paying by Credit Card)
G

GoCardless

United Kingdom
Direct debit payment handling facility - only used if you pay via direct debit
G

Google Cloud

United Kingdom, United States, Germany, Netherlands, Australia, Canada, United Arab Emirates, Ireland
Cloud Provider for Email Signature Solutions (only utilised if using Google Workspace email service). the locations where data is processed is dependant on which region you select in the product - UK/US/EU/AU/CA/UAE
M

Microsoft Azure

United Kingdom, Canada, United Arab Emirates, Ireland, Netherlands, Australia, United States, Germany
Cloud Hosting Provider - the locations where data is processed is dependant on which region you select in the product - UK/US/EU/AU/CA/UAE
S

Salesforce

United Kingdom
Exclaimer uses Salesforce for customer relationship management (CRM)
S

SendGrid

United Kingdom
Sending product side emails such as password reset and 'invite IT admin'
Last updated . .
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This profile is curated by the Exclaimer team.

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